Product Categories

Our Service Policy

General Working Principles
Tülay Akkol Oral and Dental Health Clinic is a family, embracing the principle that mistakes are eliminated, not made by individuals. Love and respect are valued, and the clinic is a family with a team spirit, not an individual one.

Tülay Akkol Dental Oral and Dental Health Clinic is committed to upholding the philosophy of Holistic Quality Management. Within this framework, "Patient Satisfaction" is our unwavering service principle.

Tülay Akkol Oral and Dental Health Clinic has no commercial concerns in its patient relationships, does not create mechanisms that force patients to make unnecessary payments, and no employee is rewarded accordingly.

Tülay Akkol Oral and Dental Health Clinic does not discriminate among its patients based on religion, language, race, nationality, or gender. No emergency patient is turned away. No patient is treated differently. All patients are informed about costs and risks. Surgical interventions are not performed unless medically necessary. Deontological principles apply in all of its units.


The Tülay Akkol Oral and Dental Health Clinic's most valuable asset is its employees. It believes that true dental care can only be provided at the intersection of "Unconditional Patient Satisfaction" and "Absolute Employee Satisfaction."

The Tülay Akkol Oral and Dental Health Clinic considers it its duty to provide contemporary dental care to all its employees, patients, and their families, without delay, with friendly attention, care, love, compassion, and respect, based on the principles of humanity and science. It also provides patient, understandable, and courteous information at every stage. This duty is defined as maintaining the highest level of scientific excellence and traditional hospitality without deviating from contemporary principles. It is the responsibility of every Tülay Akkol Oral and Dental Health Clinic employee.

The Tülay Akkol Oral and Dental Health Clinic strives for excellence at every stage of its service, from the moment a patient arrives at our facility, through the clinic, and beyond.

At the Tülay Akkol Oral and Dental Health Clinic, everyone loves their work and each other, sharing full responsibility for both success and failure. Except for matters requiring expertise, no one says, "That's none of my business, it's not my job." When necessary, regardless of status or function, they do their utmost to ensure the smooth operation of services.

With the belief that investment in people translates into quality service, the Tülay Akkol Oral and Dental Health Clinic consistently supports education and implements activities that foster unity and solidarity within the available circumstances. Within the framework of its Holistic Quality Approach, it recognizes that its employees must improve every day.

Last Update : 19/11/2025